KONECRANES has recently moved to new premises in Auckland to better service the requirements of its expanding New Zealand customer base.
Backed by the resources of the world’s largest crane service organisation, with 373,000 cranes under service contracts globally – Konecranes is now based at 6D Henderson Place, in Penrose.
“The company had outgrown its old accommodation,” says business development manager James McAllister. “We have moved to be more central to the industrial areas, to be more accessible to our customers, and at the same time we were able to upgrade into more modern premises.”
The branch currently has seven employees, including four very experienced crane technicians. “Three of the technicians are on the road most of the time, servicing and maintaining customers’ cranes, while the other crane technician spends some of his time in the office as service coordinator/planner and a bit of field work,” says McAllister.
“Currently we have over 1500 cranes under maintenance agreement, with that figure continuing to grow.
“By listening to our customers and providing them with first class service – not just lifting things, but lifting entire businesses – we will grow.
“Konecranes has a major advantage over other crane providers and servicers in that we offer a complete maintenance solution to our customers. We survey what customers require and deliver solutions based on those needs, providing optimum reliability and performance, as well as ensuring that safety standards are complied with,” he says.
“Konecranes is able to offer all companies, large or small, complete maintenance programs which include preventative maintenance, spare parts, modernisation, new crane design, through to replacement parts for all major crane brands.”